PPM Team Leader

PPM Management and Coordination:

• Supervise and support the PPM team in scheduling and coordinating PPM activities.
• Ensure maintenance tasks are logged accurately and tracked using the company’s systems.
• Monitor PPM performance to ensure adherence to KPIs.

PPM Scheduling and Delivery Support:

• Develop and maintain the PPM schedule, ensuring all planned tasks are allocated to the appropriate resources.
• Liaise with engineers and subcontractors to confirm task completion and resolve scheduling conflicts.
• Provide updates to clients and management regarding the status of PPM activities.

Team Management

• Supervise, support, and motivate team members to achieve individual and collective goals.
• Delegate tasks effectively, ensuring deadlines and quality standards are met.
• Provide ongoing training, coaching, and development opportunities for team members.
• Monitor team performance, identify areas for improvement, and implement corrective measures as necessary.
• Conduct regular performance reviews and provide constructive feedback.

Operational Efficiency

• Ensure daily operations run smoothly and resolve any issues that arise.
• Develop and implement process improvements to enhance team productivity.
• Ensure compliance with company policies, procedures, and regulations.
• To provide cover for Team Leader (HD) in a supervisory role as and when needed.

• To step in as a supervisor and provide coverage for the Team Leader (HD) when required.

Communication

• Act as the primary point of escalation for complex client queries and complaints.
• Act as the main point of contact between the team, engineers, management and clients to address any issues promptly.
• Facilitate effective communication within the team and with other departments.
• Maintain strong relationships with clients by ensuring excellent service delivery.
• Collaborate with engineers, subcontractors, and other departments to resolve issues efficiently.
• Prepare reports on PPM performance and compliance to clients and management.

Compliance and Documentation

• Ensure that all PPM tasks are carried out in compliance with industry regulations, health and safety standards and company policies.
• Maintain accurate records of completed maintenance activities, certificates, and compliance documentation.
• Conduct regular audits to ensure data accuracy.

Problem Solving and Conflict Resolution

• Address and resolve conflicts within the team promptly and professionally.
• Handle escalations and complex issues, providing solutions or escalating further when necessary.

H&S and Wellbeing

• Promote a safe and inclusive work environment.
• Ensure team members adhere to health and safety guidelines and company policies.