Environmental, Social
& Governance (ESG)

Delivering the exceptional.

We seek to create a better future for our clients, our people, the communities we support, and the world in which we live.

Environmental Responsibility

At MS, we are committed to reducing our environmental impact and leading by example in sustainable business practices.

In line with the UN Sustainable Development Goals (SDGs), we remain 100% on track to reach Net Zero by 2030. Since 2021, we’ve achieved a 57% reduction in emissions per employee.

Our Scope 1 and 2 emissions, from fuel, gas, and electricity at our head office and logistics, represent just 8% of our total footprint and have also been reduced by 57% per employee. In 2023/24 we achieved a 4% drop per employee—keeping us on course for Net Zero.

The majority of our emissions are in Scope 3, related to materials used on client sites and subcontractor practices. All subcontractors are now aligned to Net Zero by 2050, and we are overseeing more client energy usage than ever, positively impacting our Scope 3 performance. 

We continue to enhance our Scope 3 tracking to ensure accuracy and drive meaningful reductions.

Empowering Our People

At MS, we are committed to building a supportive, inclusive, and empowering workplace where every team member can thrive. We take great pride in our high staff retention rate — a clear reflection of our continued investment in our people and culture.

We foster a work environment that values diversity and promotes equal opportunity at all levels. As of 2024:

  • We have seen a 3x increase in ethnically diverse employees since 2022, driven by our proactive inclusion efforts.
  • In 2022, female representation in management rose by 33%, and by 2023/24, we achieved a 5x increase in women in leadership roles compared to 2021.
  • Our investment in staff training has grown by 50% since 2023, underscoring our commitment to personal development and lifelong learning.


We believe that true inclusion extends beyond our internal practices. That’s why we also work closely with partners and suppliers who share our values of fairness, equity, and social responsibility — ensuring consistency across our entire value chain.

Strong Governance for Sustainable Growth

At MS, we are committed to strong corporate governance as the foundation for long-term stability and responsible growth. Our clear management structure, strategic leadership, and proactive risk management help us deliver consistent, high-quality services.

In 2022, the implementation of a five-stage management plan, has allowed us to establish smarter, more sustainable energy usage across our contracts. We ensure the buildings we manage operate at peak efficiency, while continuously identifying areas for improvement.

We continue to enhance transparency and accountability across the business, with a focus on ethical operations, inclusive policies, and strong stakeholder engagement.

Cybersecurity and data protection remain a priority, with robust systems in place to safeguard information and maintain trust.

Our Charities

Our Charity Partners

At MS, we believe that good business should also mean doing good. We’re proud to support a group of charity partners that reflect our values, strengthen our ESG commitments, and create real-world impact in the communities we serve. These organisations align closely with our focus on wellbeing, community, inclusion, and sustainability.

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Sense

Supporting people with complex disabilities across the UK

Sense helps individuals with complex disabilities live full, connected lives. Their work resonates strongly with our commitment to dignity, accessibility, and inclusive support. We’re proud to stand with a charity that puts care and connection at the heart of everything they do.

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ManUP

Changing the conversation around men’s mental health

Mental health—particularly among men in our industry—is too often overlooked. ManUP tackles that stigma head-on, encouraging open conversations and support. One of our engineers brought this charity to our attention, making it a meaningful and relevant choice for our wellbeing and mental health initiatives.

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Streets2Homes

Helping people facing homelessness in our local community

Streets2Homes works with those affected by homelessness in Harlow—an area where we've built strong links through recent projects and partnerships. Supporting this charity not only helps a vital cause but also strengthens our ties to the local community, aligning with our social value goals and ESG responsibilities.

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Hope for the Future

Empowering climate action through political engagement

Hope for the Future works to equip people and organisations to have meaningful conversations with politicians about climate change. By supporting this policy-driven climate charity, we’re taking a proactive role in addressing environmental responsibility—an area we’re committed to improving. This partnership also helps reinforce our ESG credibility and reflects our long-term commitment to sustainability.